OLS Deactivation · Office of Labor Standards

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Intake Form for App-Based Worker Deactivations in Seattle
Please fill out this form if you have been deactivated by an online platform or app operating in Seattle. Depending on the circumstances, we may contact you to follow up about your complaint. In other cases, we will provide information on other ways you may be able to address your deactivation. The information you provide here is subject to public disclosure and could be shared with the app-based company for purposes of addressing your complaint.

Deactivation Questionnaire
Contact Information

What date did your deactivation take effect?

Was the company that deactivated you a ride-share company such as Lyft or Uber?

Was the company that deactivated you a ride-share company such as Lyft or Uber? NoWas the company that deactivated you a ride-share company such as Lyft or Uber? Yes

Company that deactivated you?

Company Other (please specify)

During the past 180 days, when you worked on the app, was at least 25% of the work in Seattle?

During the past 180 days, when you worked on the app, was at least 25% of the work in Seattle? NoDuring the past 180 days, when you worked on the app, was at least 25% of the work in Seattle? Yes

Was your deactivation because of an incident in Seattle?

Was your deactivation because of an incident in Seattle? NoWas your deactivation because of an incident in Seattle? Yes

Deactivation Notice

Did you receive written notice of your deactivation?

Did you receive written notice of your deactivation? NoDid you receive written notice of your deactivation? Yes

Was the notice provided at least 14 days before you were deactivated?

Was the notice provided at least 14 days before you were deactivated? NoWas the notice provided at least 14 days before you were deactivated? Yes

Did the notice claim you committed egregious misconduct?

For example, that you (1) endangered a person or animal; or (2) committed fraud or theft; or (3) were threatening, harassing, or abusive?

Did the notice claim you committed egregious misconduct? NoDid the notice claim you committed egregious misconduct? Yes

Did the company's investigation take more than 14 days?

Did the company's investigation take more than 14 days? NoDid the company's investigation take more than 14 days? Yes

Did the company give a reason for the delay and a deadline for when the investigation would be done?

Did the company give a reason for the delay and a deadline for when the investigation would be done? NoDid the company give a reason for the delay and a deadline for when the investigation would be done? Yes

Did the notice list the date your deactivation would start?

Did the notice list the date your deactivation would start? NoDid the notice list the date your deactivation would start? Yes

Did the notice say how long you would remain deactivated until the investigation is concluded?

For example, permanently, 5 days, 2 weeks, etc.

Did the notice say how long you would remain deactivated until the investigation is concluded? NoDid the notice say how long you would remain deactivated until the investigation is concluded? Yes

Did the notice state the reason(s) for your deactivation?

Did the notice state the reason(s) for your deactivation? NoDid the notice state the reason(s) for your deactivation? Yes

Did the notice state the specific incident(s) that violated the company's policy?

Did the notice state the specific incident(s) that violated the company's policy? NoDid the notice state the specific incident(s) that violated the company's policy? Yes

Did the notice state that under the law you have a right to challenge your deactivation?

Did the notice state that under the law you have a right to challenge your deactivation? NoDid the notice state that under the law you have a right to challenge your deactivation? Yes

Did the notice describe the company's process for you to challenge your deactivation and explain how to begin the process?

Did the notice describe the company's process for you to challenge your deactivation and explain how to begin the process? NoDid the notice describe the company's process for you to challenge your deactivation and explain how to begin the process? Yes

Records and Evidence

Did the company provide the records or evidence it relied on for the decision?

Did the company provide the records or evidence it relied on for the decision? NoDid the company provide the records or evidence it relied on for the decision? Yes

Does the company have a written deactivation policy you can access, stating what conduct can lead to deactivation?

Does the company have a written deactivation policy you can access, stating what conduct can lead to deactivation? NoDoes the company have a written deactivation policy you can access, stating what conduct can lead to deactivation? Yes

Challenge

Did you give the company a written challenge to your deactivation?

Did you give the company a written challenge to your deactivation? NoDid you give the company a written challenge to your deactivation? Yes

Did the company respond to your challenge within 14 days?

Did the company respond to your challenge within 14 days? NoDid the company respond to your challenge within 14 days? Yes

Is the company’s process for challenging your deactivation available to you?

Is the company’s process for challenging your deactivation available to you? NoIs the company’s process for challenging your deactivation available to you? Yes

Did the company provide a reason for the delay and a date when it would respond to your challenge?

Did the company provide a reason for the delay and a date when it would respond to your challenge? NoDid the company provide a reason for the delay and a date when it would respond to your challenge? Yes

Notification of Rights

Did the company provide you with written notice that describes your rights under Seattle’s App-Based Worker Deactivation Rights Ordinance?

Did the company provide you with written notice that describes your rights under Seattle’s App-Based Worker Deactivation Rights Ordinance? NoDid the company provide you with written notice that describes your rights under Seattle’s App-Based Worker Deactivation Rights Ordinance? Yes

Did you ask or inform the company about your rights related to deactivation or Seattle’s law?

Did you ask or inform the company about your rights related to deactivation or Seattle’s law? NoDid you ask or inform the company about your rights related to deactivation or Seattle’s law? Yes

Do you believe you suffered retaliation for asking or informing the company about rights related to deactivation or Seattle’s law?

Do you believe you suffered retaliation for asking or informing the company about rights related to deactivation or Seattle’s law? NoDo you believe you suffered retaliation for asking or informing the company about rights related to deactivation or Seattle’s law? Yes

FurthestWizardStep

Required questions

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Deactivation Notice

Records and Evidence

Challenge

Notification of Rights